Complimentary for all orders.

Please allow up to 12 weeks for the delivery of the product. Once you receive the shipping confirmation email it will take 3-5 business days to receive your order.

If an order is placed on a Friday or over the weekend, the earliest it will ship is Monday

Additional validation may be required for all orders and can delay delivery.

You can track your order by sending an email to [email protected]

Refunds will be made to the original purchaser, in the original method of payment. Item must be in perfect condition, unworn. The item must be returned in original shipping packaging and original branded packaging, with any related accessories, instructions booklets, labels, protective covers, leaflets or boxes.

No exchanges and returns for personalised items. 

Upon receipt of your item(s), and subject to inspection by our Quality Service Department, we will proceed with the return. Refunds can take up to 14 days to be processed after the cancellation of the order.

Maison Fagiano's signature packaging is as pure and elegant as per the collection. The all matching black and white flannel, silk paper, box and shopping bag is closed by a graceful white tulle ribbon. Our packaging is also handmade in Italy.